Customer Service Checklist

CUSTOMER SERVICE CHECK-LIST
FOR SELECTION OF EAJ LUBRICATING GREASE AND TL LUBRICANT
COMPANY NAME
:
 
ADDRESS
:
 
TEL NO
:
 
HANDPHONE NO
:
 
PERSON TO CONTACT 1
:
 
PERSON TO CONTACT 2
:
 
 
 
 
 
 
 
FAX NO
 
 
EMAIL
:
 
DEPARTMENT
:
 
DEPARTMENT
:
 
TYPE OF ROLLER BEARING : __________________________________
SIZE OF BEARING : OUTER DIAMETER _________ mm / cm
SIZE OF BEARING : INNER DIAMETER _________ mm / cm
LOAD:
RPM :
DN Value :
SPEED : (Please circle / Please tick)
LOW / MEDIUM / HIGH / EXTREME SPEED
CALCULATION OF DN VALUE : INNER RACE ID IN MM X RPM
(DN value = ball center diameter x number of rotations per minute)
SPEED LUBRICATION
LOW SPEED (DN Value Below 50,000) BEARING FILLED TO CAPACITY
MEDIUM SPEED (DN Value 50,000 - 200,000) BEARING FILLED TO 50% - 70%
HIGH SPEED (DN Value Above 200,000) BEARING FILLED TO 30% - 40%
EXTREME SPEED BEARING FILLED TO 10% - 15%
OPERATING TEMPERATURE :      ° C /     ° F SEALING ARRANGEMENT :  
GREASING INTERVAL : DAILY / WEEKLY / OTHERS : ____________________ GREASE FILLED QUANTITY : ________________
CURRENT BRAND USE : _____________________________
TACKY / NON TACKY (Please circle)
NLGI GRADE : 000 / 00 / 0 / 1 / 2 / 3 / 4 / 5 / 6
TYPES OF GREASE / LUBRICANT USE
SYNTHETIC / NON SYNTHETIC / SEMI-SYNTHETIC (Please circle / Please tick)
 
CALCIUM
 
 
 
 
 
 
 
 
 
  COMPLEX
 
 
ALUMINIUM   NON-COMPLEX
LITHIUM      
BENTONITE   EP
 
 
SILICA   NON-EP
SILICONE      
Others : _________________________   MOLY
 
 
 
Others : _________________________   GRAPHITE
Others : _________________________   MOLY-GRAPHITE
LUBRICATION METHOD
 
 
MANUAL
 
 
 
CENTRALISED
 
 
 
 
 
LOAD
LOW
 
 
 
 
 
 
 
MODERATE
 
 
 
 
 
 
 
SEVERE
 
 
 
 
 
 
 
VERY SEVERE
 
 
 
 
 
 
 
VIBRATION
LOW
MODERATE
SEVERE
VERY SEVERE
WATER CONTAMINATION
LOW
MODERATE
SEVERE
VERY SEVERE
STEAM
LOW
MODERATE
SEVERE
VERY SEVERE
DUST CONTAMINATION
LOW
MODERATE
SEVERE
VERY SEVERE
VENTILATION
LOW
MODERATE
SEVERE
VERY SEVERE
OTHERS
LOW
MODERATE
SEVERE
VERY SEVERE
REMARKS : Attended By :
Name :
Designation :
Date :
Customer Endorsement :
Company Stamp & Signature :